Examining the Influence of E-HRM Practices on Conventional Banks' Performance: A Focus on E-Recruitment, E-Training, and E-HR Evaluation

Abstract

This study explores the impact of three electronic human resource management (e-HRM) practices, namely E-Recruitment and Selection, E-Training and Development, and E-HR Evaluation, on the performance of banks. The banking industry has increasingly embraced e-HRM practices to streamline and enhance human resource functions. A quantitative methodology was employed, utilizing data sourced from a restricted pool of financial institutions that have integrated e-HRM protocols. The findings reveal that E-Recruitment and Selection significantly impact the overall performance of banks, supporting the initial hypothesis. This suggests that electronic methods for candidate recruitment and selection improve the quality and efficiency of talent acquisition in the banking industry. Additionally, the research demonstrates that e-Training and Development positively influence banks' performance, validating the second hypothesis. This emphasizes the importance of providing electronic training and development opportunities to enhance the skills and capabilities of banking professionals. Furthermore, the study provides evidence of a significant impact of E-HR Evaluation on the performance of banks, supporting the third hypothesis. This highlights the effectiveness of electronic evaluation techniques in assessing employee performance and identifying areas for improvement within banking organizations.