Role of Digital Literacy Regarding the Problems and Prospects of Office Computerization in Higher Educational Context

Abstract

In the contemporary era, rapid technological changes led organizations towards a revolution in information and communication technologies (ICTs). As compared to other organizations, the role of digital literacies in higher education is indispensable that poses new opportunities and challenges at all levels in institutions. Digital literacy concerning teaching and non-teaching workforces becomes a prominent tool in updating their knowledge and skills that enable them to use office computerization efficiently and effectively. This study is an effort to examine the digital literacy about its problems and prospects by collecting the data from the administrative workforces in higher education contexts that were analyzed by using different statistical tools. The results offer significant statistical insights about existence of relationships among digital literacy about the prospects and problems. Thus, this study provides some recommendations along with future directions to the institutional management and upcoming research fellows to explore same phenomena from other dimensions and contexts to get desired outcomes.